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via WikipediaBy Bob Andelman
September 1, 2008
Corporate Meetings & Incentives
American Express Business Travel and BCD Meetings & Incentives are two companies among the CMI 25 that plan the most international meetings and incentives. We asked Christina Wilkes, meetings practice leader for advisory services at AEBT, and Scott Graf, president of BCD M&I, to share some of their thoughts on the international marketplace:
CMI: How fast is your international business growing?
Christina Wilkes: I would use the word rapidly. This year a lot of thought has been translated into action. We’re certainly seeing an increasing number of our customers take their consolidated meetings to a global basis. Initially, it was the larger, more multinational companies. Now we’re seeing it trickle down to the masses.
Scott Graf, BCD: What has happened in the past year is an increasing desire for our U.S.-based clients with a global footprint to look for services and solutions that they can deploy internationally. We have created processes, service models, and technology solutions that will help them to achieve those goals.
Like many of our peer agency organizations, our clients are continuing to scrutinize the escalating costs associated with international programs for North American-based travelers.
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